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shane M
1 reviews | Active since Feb 2019
31 Dec 2024, 12:20
Hell service. Stay away
A tier 2 consultant left a note: 5.SR*** - Booked: 31 Dec 2024 12:00pm.
It is now 12:20. No contact. No confirmation. Fibre off over a week.
There is no reason for anyone to consider using Vodacom fibre. Plus I've paid for internet I'm not using.
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Vodacom's replyOfficial
31 Dec 2024, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team