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randy W

1 reviews | Active since Jan 2014

21 Dec 2023, 12:39

Hell of a company Vodacom

Hell hell of an experience to get them to collect router. A guy called me early in dec. Call was dropped and no call back until now i still have router and tried to cancel since may month. Come and fetch this ******* as I no longer use it. Communicate via email cz you stupid when calling

0
Replies (3)
Vodacom
Vodacom's reply22 Dec 2023, 07:57
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

rW
randy W's update08 Jan 2024, 17:35
Reviewer Update
What the hell is happening.Why has my contract not been cancelled and why is my router still here. I have been trying to cancel since may 2023.....
rW
randy W's update08 Jan 2024, 17:36
Reviewer Update
A consultant calls saying they will log complaint and dissapears