Held hostage by Vodacom Fibre

Vodacom is refusing to release my fibre line after I cancelled my fibre package with them.

They claim that I must pay to have it released as they paid Vumatel to lay the fibre and install the fibre box. This was NOT the case as the cost to lay the fibre and install the box was covered by the Estate I live in.

Vodacom is holding my fibre line HOSTAGE in an effort to ****** money from me for something they did not provide.

I logged numerous calls and every operator tells me a different story and is rude to boot.

It is almost two months now that I am trying to get my fibre line released.