BN
Bomkazi N
1 reviews | Active since Dec 2019
31 Dec 2019, 16:41
Held hostage
I have been calling you all day today trying to cancel My contract with you. Your agents keep playing games offering new options when I refuse they drop the phone on me. If you send me data this month I will not pay. It’s been two months now trying to cancel.
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Vodacom's replyOfficial
02 Jan 2020, 07:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team