Held At Ransom

<p>I have been a loyal Vodacom customer for more than 10 years. However, 3 months ago I was billed for "fictitious" data usage. After several unsuccessful calls to Vodacom, i.e. being transferred to various departments who each told me - "We don't deal with those queries", or the classic - "Somebody will call you", I was finally able to speak to a human being who suggested I pay all my other contracts but NOT the one under dispute. After following said instructions, they still went ahead and deactivated ALL my contracts! Two weeks ago I was FORCED to pay the contract under dispute, thereby reactivating all my other contracts. Pathetic! Disgraceful service! </p>