Height of incompetence

<p>I purchased a mobile phone in October from Game Stores. The phone was on promotion with Vodacom offering free data for 12 months as part of the promotion. Since the date of purchase i have had to call the customer care center every single month to have the data allocated. I have even been told that it is the store that must allocate the data monthly. Is the store an ISP provider? Stupidity and incompetence seem to be the order of the day at Vodacom!</p> <p>Yesterday i once again made my monthly call to Vodacom and today i received a message that there is no record of any recurring data allocation to my number from a Craig- Paul Solomons. This is the height of incompetence and passing the buck. Did this "dumbo" even bother to call me or even check the history on my number... I am seriously considering giving Vodacom back their **** sim card and utilising another service provider..maybe i will have less 'problems' then. </p>