CD
Carla D
1 reviews | Active since Sept 2016
03 Feb 2020, 10:46
HEEEEELLLLLLLLLPPPPPPPPPPP!!!!!!!!!!!!!!!!!!!!!!
I have submitted various complaints. Various times a get an automatic reply that someone will contact me. NOTHING. No one bothers to contact me to try and solve my problem. I have spoken to so many people from Palesa, Nomanto, Georgina, Zama, Falesa and finally spoke to Loyiso he said he was a team leader and promised me on Monday 27 th Jan 2020 that he would call me on Wednesday the 29 Jan 2020 and NOTHING. Vodacom just keeps on taking my money.
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Vodacom's replyOfficial
03 Feb 2020, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2020, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
CD
Carla D's updateReviewer Update
03 Feb 2020, 12:09No consultant ever gets back to me. NEVER!!!!!
CD
Carla D's update03 Feb 2020, 12:09
Reviewer Update
No consultant ever gets back to me. NEVER!!!!!