NM
Nozipho M

1 reviews | Active since Jun 2023

05 Nov 2025, 11:06

Heartfelt thanks for your understanding ♥️

I just wanted to take a moment to express my heartfelt gratitude for your patience and understanding during my financial difficulties I haven't been able to keep up with my payments as I should and I thank you that you've been able to support me and allowed me to make arrangements instead of cutting me off. Your kindness and understanding have made a big difference during a very challenging time and I am genuinely thankful for that. It means a lot to know that Vodacom cares about its customers beyond just business.

Mis Nozipho Euginia Madumo (Mdakane) Account number I***-***8

0
Replies (1)
Vodacom
Vodacom's reply05 Nov 2025, 13:25
Official
Dear Ms. Madumo,

Heartfelt thanks for your kind message and for taking the time to share your appreciation. 

We understand that financial difficulties can be incredibly challenging, and we’re truly glad we could support you during this time. At Vodacom, we believe in treating our customers with empathy and care, beyond just business and your words reaffirm the importance of that commitment. 

Regards,  Consumer Website Team