heartbroken Vodacom Customer

<p>Reference number : 1- ********** ********** i am struggeling i have been with Vodacom for years and always the service has been fantastic but this year i am being accused for owning a passport wich i don't have and i asked them nicely to phone me on a differnt number than the number that is being upgraded but they just don't help me i am struggeling to get this upgrade delivered is is such a dissapointment. i have always loved Vodacom and is starting to wonder i i should not take friends advice and change my Network it will be heartbreaking but so far it looks like i am never seeing this phone ever. come on Vodacom i don't know you like this. ID number ********** 056085 my phone number : ********** 178 and the upgrade number : ********** 600 Celeste Els</p>