HEARING IMPAIRMENT
<p>I received a letter from the Collections Manager.</p> <p>My only way of contacting them is by phone AND I am hearing impaired !! I need to make contact by e-mail. I have used the ONLINE CHAT which is only for New Sales and Kamini who was told that I cannot hear suggested I phone in. Does VODACOM not consider this group of the community ????</p> <p>I need an e-mail address to make contact !!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no response from my report !!!
No consultant has sent any details or made contact.
Still no response from my report !!!
No consultant has sent any details or made contact.