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Jacques S

1 reviews | Active since Jul 2011

23 Apr 2015, 09:28

Heard of spell check?

This is not a joke, I got this response via mail from Vodacom Customer care:<br> <br> ===<br> Dear Jacques Smit<br> <br> Thank you for your email<br> <br> As per our tale phonic conversion<br> <br> I Have been looking your Qatar but as we sad we need the info so we can be able to halpe you with out the info we can do nothing.<br> And by you going to one of our Vodacom shop they also not gona halpe you the onley thing you need to do is give us what we want.<br> <br> On 2015/04/01 08:31 AM, <br> Regard s<br> <br> Luthando jiya<br> <br> , Vodacom e Service <br> ===<br> <br> HAVE ANYONE HEARD OF SPELL CHECK?<br> I know that some people might use auto correct or something in that line but this in UNACCEPTABLE as a professional communique.<br> <br> Please let me know what the steps are that would be taken to rectify this issue that Vodacom is experiencing. <br> <br> And do not send the standard response saying that this was forwarded to a consultant, I need Vodacom to think and send a meaningful response to this and then respond to me

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2015, 09:27
Official
Hello irnodz,

Please note that this matter has been escalated to the management team of the Email Contact Centre.

This is definitely not acceptable and will be dealt with internally.

Ricardo will be assisting you further.

Regards
Vodacom Consumer Website Team