head office nothing but lies,vodacom is a ***-com

Since from last year November I complaint about my problem with my blackberry, Vodacom **** on Hello Peter &said they gonna investigate&4ne me back but they never did,how long will their investigation take,are they really doing it? Why they have never4ned me back on the past months since I've complaint, their very quick to reply on hello peter but takes months 4them to 4ne the customer, Head office you nothing but a team of liers,eish mxm!