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shihaam V

1 reviews | Active since Feb 2017

23 Mar 2017, 11:55

Head office and Vodacom is pathetic! **** service provider

<p>I have taken vodacom to hello petter! This is the 2nd time I'm here now. Kulsoem is the person that called me , I was told I'll get my money back with in 7-14 working days. I got billed thrice already, after my contract was cancelled. I went into vodacom Canal walks (customer service) ,they called her, she didn't respond they sent her a email and nobody came back to me up till today IT'S A MONTH LATER!!!!!! Im now forced to take vodacom to the press and ombudsman. I think I **** end had enough. I want my money that's owed to me. I tried calling Kulsoem on ********** no response. Pathetic!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2017, 11:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team