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Joel S
1 reviews | Active since Jan 2020
29 Sept 2020, 11:37
Head office
I took my phone back to VodaRepairs at lakeside mall and a week later they told me the courier company got hijacked and now a week later am still waiting for a replacement device mind you I sent this this on 12-09-2020/ and now it’s almost a month I don’t have a replacement Please help
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Vodacom's replyOfficial
29 Sept 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team