E
Ellen
1 reviews | Active since Oct 2023
10 Aug 2024, 15:09
He forgot to do the basics
Very poor service from Vodacom Watercrest in KZN. Charged R250 without receipt for a data transfer and the techie forgot to move the SIM card to the new phone. Had to go backwards and forwards a number of times to get it resolved. Feel **********!!!!! He admitted that he forgot.
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Vodacom's replyOfficial
11 Aug 2024, 19:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2024, 19:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team