KK
Kelebogile K

1 reviews | Active since Oct 2021

25 Nov 2022, 20:45

Having a contract with Vodacom is a HUGE mistake!

Signing up with Vodacom wifi is the biggest mistake I regret making. I call more than I don't to complain about having no wifi connection, which I then have to pay for. I'm literally paying for nothing! And getting assistance is always a mission. I will be calling(as usual) to enquire about canceling my contract because it really isn't worth it. I would not recommend Vodacom as a fibre/wifi provider.

0
Replies (1)
Vodacom
Vodacom's reply26 Nov 2022, 11:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team