Having a contract phone i cant use

About two months ago my vodacom contract phone was ****** at work, we reported it to vodacom and the phone was blacklisted, shortly after the phone was recovered thanks to camera surveillance. We called in to customer care and they told as to go to a vodacom branch near is, we did so and were told to give it 48 hours. Those hours came and went yet nothing, we called in again and were advised to go back to the branch again. When we got there we were then informed that we need an affidavid from the police station, so i made one the monday of that week and we returned the weekend as my husband works during the week. We were then told to wait one week. That came and went. We phoned in again and were told to return to the branch , there we were sent to another branch in benoni from boksburg, no vodacom petrol does not get poured out of trees. Now we were told to wait 2 weeks to 6 months? So thats about 8 months alltogether now? Vodacom would be quick to cut our line if we didnt pay the yet we pay timely with no results? not proper standard from \South Africas "Leading\"" cellular network\"" no more vodacom after these contracts.vodacom"