Having a contract and paying for what if I cant even use my phone!!!!!!!

<p>I have a Smart M vodacom contract and a had the put a R100.00 block on the contract. I pay R850.00 a month and I can go with the R100.00 block up to R950.00 a month. My phone was blocked a few days before the 1ste of Aug because I used my R100.00 block limit. Vodacome only unblocked my phone on the 3rd of August. After I had phoned them several time to find out why my phone was still blocked. I only get 250MB of data each month and I had used myne up on the 6th August and when I wanted to buy new data I couldt. When my data is up I can still use the internet and then I pay out of bundle rates R2.00 something per mb. I couldnt even do that!!!!!!!! I have 553 sms's on my phone and i cant even use them. I pay a lot of money to have my phone and all I can do is PHONE!!!!!!! I cant use the internet I cant sms!!!!!!!! Since the 8th August I have been trying to get this problem FIXED and vodacome customer care doesnt even HELP!!!! They say they will phone back but they dont they put you on hold and thats were you stay!!!!!!!! On the 1st of each month the debit order is deducted and the account has been payed! And still I can only phone!!!!! Vodacome needs to fix this and they need to refund me for this!!!!!!!!</p>