CK
Caroline K

1 reviews | Active since Mar 2015

22 May 2024, 22:10

Haven't received order

I've ordered something on the Vodashop on Black Friday weekend & haven't received anything yet,not even a msg or email.

I've ordered again today and I'm not sure if I will received it.

0
Replies (3)
Vodacom
Vodacom's reply23 May 2024, 07:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

CK
Caroline K's update24 May 2024, 21:19
Reviewer Update
Good day I'm very sorry that I've missed your calls I'm working on a farm where the signal is very very bad. I will try to redeem the code

Thank you
CK
Caroline K's update24 May 2024, 21:33
Reviewer Update
I did went on the rewards website but I have no idea where to go from there.

And my son just reminded me that it was the very same time when my sim was cloned threw Tobi that I've received the sms and my sim was flagged and it happen twice.
So I haven't received any sms.