WL
Weibrand L

1 reviews | Active since Jan 2013

04 Feb 2017, 10:19

Haven't received my monthly data as yet

<p>I receive 1GB of monthly data together with my airtime every month, as part of my contract. It's the 4th of February and I haven't received any data as yet though, thus I am obliged to use my own airtime in order to buy myself data, in order to prevent all my airtime going out at R2 per MB. I would appreciate if you could please rectify the problem as soon as possible</p>

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2017, 14:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team