GE
Gail E

1 reviews | Active since Mar 2012

30 Jul 2015, 16:35

Have to reboot Vodacom wireless modem too often

I sent a complaint on 23 July 09.59. Someone from Vodacom called me within 24 hours and I was very silly not to get her name. Please will the same person call me again. This problem has still not been resolved but the lady who called me did discuss a solution with me and I want to speak to that same lady again please. Thank you.

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2015, 09:36
Official
Hello GailEmm,

We regret taking note the matter is still unresolved.

A request has been sent to the Network management team to address this matter.

We apologise for any inconvenience caused.

Regards
Moddy