JH
J-P Hartzenberg

1 reviews | Active since Mar 2009

29 Jan 2025, 14:12

Have to Phone in to get Statements.

Very month I have to phone Vodacom and ask them to email me a Statement and Invoice. I also aske them every month to automatically send me this information and nothing gets done.

0
Replies (2)
Vodacom
Vodacom's reply29 Jan 2025, 14:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JH
J-P Hartzenberg's update30 Jan 2025, 12:02
Reviewer Update
Dear Sir

Please can you call me at after 4pm today and my wife can verify the account. I see above you are looking for an easy way out.


Kind Regards.
J-P Hartzenberg