AS
Amber S
1 reviews | Active since Dec 2024
16 Oct 2025, 09:29
Have so much to say...
Shocking, I have never been so disgusted in a company before.
Please stop threatening me with Attorney SMS's, as I have never received a call from Vodacom for support or any change on how I can improve my debt, I understand that I owe Vodacom, but a phone call will be just fine, please also know that you are sending me Attorney SMS's as if I owe over R10 000 to you
Learn how to treat people and improve your customer service this is why you are losing customers.
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Replies (1)
Vodacom's replyOfficial
16 Oct 2025, 10:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Oct 2025, 10:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team