Have paid, not reconnected

Unfortunately the only way to actually get assistance with this network is to write a bad review on hellopeter. It is a long story to get in to but essentially the account that I am using was involved in some beta testing of their new system and it created all sorts of issues but essentially it became too difficult to add a debit order for this account and now the only way to pay reliably is to go in store. This month we were unable to go into a store and settle the account so we decided to use their new app (that they insist you should try even though it is awful and crashes frequently and replaces their *135# ussd which replaced their old one and they never told customers about) as it has a pay for account option and should reflect immediately. Sadly though this has not been the case and not only has the phone not been reconnected to the network we are still receiving calls from Vodacom requesting that we pay. (the calls that dial out when you answer so you are billed) There is a lot to process here but in summary we paid our Vodacom account and Vodacom has failed to reconnect us and yet is still harassing us with phone calls. The lack of payment is a fault on their end for beta testing us on their new system. If you can avoid our mistake please do not use Vodacom they even charge you to have caller ID for contracts when the service is available for free on prepaid.