NN
Norne N

1 reviews | Active since Oct 2015

16 Jan 2017, 09:55

Have not received my online purchase!

<p>Hi bought a laptop on contract last week and on the website it says free next day delivery. It has now been a few days I called twice and I have still not received the laptop. This is terrible service. Someone cant confirm the order and the confirmations department does not have a telephone number. This is terrible service and I should have just gone somewhere else.</p> <p> </p> <p>Norne Naude</p>

0
Replies (2)
Vodacom
Vodacom's reply16 Jan 2017, 11:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NN
Norne N's update17 Jan 2017, 07:09
Reviewer Update

No-one has called me about this. I called in again yesterday and the lady still could not help me. This is ridiculous! If you can't sort this out today you can cancell the purchase and I'll just go buy one sonewhere else.