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SUE C
1 reviews | Active since Oct 2015
14 Jul 2022, 22:09
have been unable to activate my Vodacom number with iMessage
Vodacom had this problem in 2021 and now we back to the same issue again and none of their workers wants to report this matter further! have been unable to activate my Vodacom number with iMessage on 2 of my devices and all the 135 customer care says is “take your device to a vodacare the device is faulty”
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
15 Jul 2022, 08:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2022, 08:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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SUE C's updateReviewer Update
15 Jul 2022, 08:42Vodacom had this same problem in 2021 and now it happens again https://mybroadband.co.za/news/cellular/390106-vodacom-explains-iphone-message-problems.html
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SUE C's update15 Jul 2022, 08:42
Reviewer Update
Vodacom had this same problem in 2021 and now it happens again https://mybroadband.co.za/news/cellular/390106-vodacom-explains-iphone-message-problems.html
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SUE C's updateReviewer Update
15 Jul 2022, 13:49I have proof from apple that this is a network issue and vodacom has owned up to them being at fault and cannot fix the problem https://mybroadband.co.za/news/cellular/390106-vodacom-explains-iphone-message-problems.html
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SUE C's update15 Jul 2022, 13:49
Reviewer Update
I have proof from apple that this is a network issue and vodacom has owned up to them being at fault and cannot fix the problem https://mybroadband.co.za/news/cellular/390106-vodacom-explains-iphone-message-problems.html
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SUE C's updateReviewer Update
15 Jul 2022, 14:02Vodacom hasn’t advised anything because they themselves don’t know what’s going on as I had to send them screen shots and screen recordings . You have people working there that’s clueless and very quick to blame the device I tested 4 other sims in my device and they work 100%
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SUE C's update15 Jul 2022, 14:02
Reviewer Update
Vodacom hasn’t advised anything because they themselves don’t know what’s going on as I had to send them screen shots and screen recordings . You have people working there that’s clueless and very quick to blame the device I tested 4 other sims in my device and they work 100%