1 reviews | Active since Jul 2012
Hauwei P8 Faulty again
I recently bought a Hauwei P8 which worked fine at first then battery, sorftware, wifi and bluetooth stopped working. Battery wont hold charge and they could not find or fix a fault, so they eventually gave me another new Hauwei P8 which has just done the same thing after just 3 months. This is a major inconvenience for me as the process of getting the phone repaired or replaced is about 3 weeks and I cant be without a phone for that long. I don't really see why I must pay the price for faulty products, surely Hauwei or Vodacom is responsible for selling a problematic product. The Vodacom agent even admitted that they are experiencing massive problems with the Hauwei P8 wifi and bluetooth. What now????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your query is currently being addressed by the relevant department who will be contacting you with further feedback.
Regards
Dominic
Good Day
Kindly note that your query is currently being addressed by the relevant department who will be contacting you with further feedback.
Regards
Dominic
