SP
Suni P

1 reviews | Active since Apr 2011

09 Nov 2024, 11:41

HATS OF TO NELISIWE SIGAMTU

Hi there

I currently have an ongoing issue with registering my new vodacom SIM on the WhatsApp platform since 28 October 2024. WhatsApp failed to assist and I have reached out to 8 or 9 Vodacom customer agents to assist, they too tried but failed, until I connected with Nelisiwe Sigamtu, who is trying relentlessly to assist me and get to the bottom of this issue. Kudos to you Nelisiwe, for being the epitome of EXCELLENT AND OUTSTANDING customer service. This reminds of Amazon Customer agents, TOP NOTCH✨✨✨

I THANK YOU, MS NELISIWE SIGAMTU, FOR NOT GIVING UP ON ASSISTING. GOD BLESS AND MAY YOUR PROSPER IN LIFE AND YOUR CAREER GROWTH.

Wish other mobile service provider customer support team were like MS NELISIWE SIGAMTU!

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2024, 15:37
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team