NO
Nikki O
1 reviews | Active since Mar 2019
07 Mar 2019, 18:46
Hate vodacom
I cancelled my account in June 2018 they kept debiting my account (month to month) in August i stopped debit orders but i kept on been invoiced now they sending final demands as they said my request never went to correct department. I send my cancellation to customer care shouldnt they give it to the correct dept. They kept ignoring my requests for confirmation why must i pay. I havent used the card in years
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Mar 2019, 07:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Mar 2019, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Mar 2019, 08:55Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts Team *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts Team *** [free from Vodacom numbers].
Regards
Consumer Website Team
Best regards,
Vodacom's reply08 Mar 2019, 08:55
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts Team *** [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Accounts Team *** [free from Vodacom numbers].
Regards
Consumer Website Team
Best regards,