iV
ivan V
1 reviews | Active since May 2019
26 Jan 2020, 20:04
Has no concept of customer service
There is no use for you to have a Facebook platform, as the person on the other side has no product knowledge or is even willing to find out just provides a number that does not even work, you lost a potential customer
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Vodacom's replyOfficial
27 Jan 2020, 08:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2020, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team