ZP
Zelia P

1 reviews | Active since Dec 2011

06 Mar 2026, 09:24

Harrasssed for an account no one can find.

I am constantly harassed by so called lawyers claiming I owe them for my Vodacom account. I have no account with Vodacom and have spoken to their legal department who confirmed this. It’s very frustrating receiving these calls and messages;

Dear …, Your Vodacom acc has been handed over to TSL Legal. Call *** to make a payment arrangement. ***

It’s a shame that Vodacom has made no effort to resolve this despite my constant requests at branch level and at their legal department.

0
Replies (1)
Vodacom
Vodacom's reply06 Mar 2026, 09:53
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team