ZP
Zelia P
1 reviews | Active since Dec 2011
06 Mar 2026, 09:24
Harrasssed for an account no one can find.
I am constantly harassed by so called lawyers claiming I owe them for my Vodacom account. I have no account with Vodacom and have spoken to their legal department who confirmed this. It’s very frustrating receiving these calls and messages;
Dear …, Your Vodacom acc has been handed over to TSL Legal. Call *** to make a payment arrangement. ***
It’s a shame that Vodacom has made no effort to resolve this despite my constant requests at branch level and at their legal department.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
06 Mar 2026, 09:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2026, 09:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
