Harrassment from employee

VODACOM 4U CRADLESTONE MALL. After purchasing a (Barbie ed) phone yesterday, I asked Nthombi to order 2 more. I decided to cancel the order early this morning as it takes between 3-5 working days for delivery. (The conversation) Morning. Hope you are well. I just want to cancel the 2 barbie phones I asked for yesterday Thank you Her: Morning the phones are already on their way. Missed call I don't know what I must do with these phones you could have told me yesterday that you don't need these phones I could have canceled the order now I will be stuck with phone worth R4600 and I have to pay for them from my salary. Me: This is highly unprofessional! Mthombi: [12/12, 08:17] Vodacom Girl: It's true what am I going to do with these phones [12/12, 08:17] Vodacom Girl: But it's fine. [End of conversation].

THIS BEHAVIOUR IS UNACCEPTABLE. She should not have placed the orders without securing a deposit for the devices. Hanging up the phone on a client while speaking is rude and unprofessional!!