JM
Joseph M
1 reviews | Active since Oct 2011
16 Jan 2026, 09:04
Harrassment
I've cancelled both my Vodacom contracts successfully, they also promised to send paid up letters but I still receive emails from collections department, when I called I was also told that my account was on a negating R91, I don't get how I'm being harassed every day with emails saying that I owe , the lady I spoke to promised that she will make sure they stop sending me these emails but I still keep getting emails, this is unprofessional
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Replies (2)
Vodacom's replyOfficial
16 Jan 2026, 13:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2026, 13:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Joseph M's updateReviewer Update
12 Mar 2026, 19:03Vodacom is not a good company to have a contract with, now they sent that I missed a payment to the credit bureau, and it affected my score for something 8 had cancelled a month before and because of their poor communication now my score is affected
JM
Joseph M's update12 Mar 2026, 19:03
Reviewer Update
Vodacom is not a good company to have a contract with, now they sent that I missed a payment to the credit bureau, and it affected my score for something 8 had cancelled a month before and because of their poor communication now my score is affected