Hard Lock

And so I am forced to write another complaint. My previous query is as yet unresolved. I did how ever get feedback today that my complaint was valid. However this hasn't stopped vodacom from hardlocking my account. I can still call and use data. My issue is i can't add data and it is costing me R1 per mb! I cant even buy from FNB. Will Vodacom credit me for the out of bundle data used?!!! NO!!!!<br> <br> This is ******ion!!!