Hard lock

<p>How pathetic is Vodacom. My phone got ****** 2 weeks ago and I had to block it. It is impossible now for anyone at Vodacom to assist me with removing a hard lock on the phone. They only give me a ********** which is their forensic department. Nobody answers that phone. How is it possible that there is only one number available in the whole of South Africa to remove a hard lock. It is absolutely unacceptable. I have phoned Vodacom about 15 times on the 082 111 number and nobody can assist. WHAT NOW????</p> <p> </p> <p> </p>