1 reviews | Active since Nov 2017
HARASSMENT FROM VODACOM *** ONLY CONTRACT NUMBER THAT I HAD WITH VODACOM
Good morning, had a R99 monthly top up contract with Vodacom in 2013 added itemised billing which came up to R110 monthly. June 2015 upgraded, then it came to R139. Upgraded again in 2017, then i noticed that my Vodacom debit order was higher, called million times, was never given a satisfactory answer, and i also wrote a letter to them complaining about airtime complaining about my airtime going off quicker as i wasn't even using my cell that much, that was also not resolved, then my cell was blocked cause they were investigating my query but debit order still going off. NO UPDATE NOTHING on their side, except telling me that i have 2 contracts, asked them which contract, can they check even call the other number which they never gave me, and find out who owns that number I decided to go to FNB branch and explained my situation, then i was advised and shown how to reverse the debit orders, since it's been months my cell not working. i even went to the police station and opened a case against Vodacom. SUDDENLY THERE WAS SOME ACTION ON THEIR SIDE, they handed me over, told the attorneys my story and forwarded all the email correspondence to them. Got quiet for some time, the i got a call from different attorneys, started same process again and again and again. Now I've been harassed by Hammond Pole attorneys after a long time, was almost relieved that this nightmare is over. MonaLisa Maasdorp from Hammond sent me an email yesterday 17th October saying she sent all the correspondence that i sent them to Vodacom. This has tarnished my credit profile so BAD that i need advise from Hello Peter to sue Vodacom - Thank you
