CS
Chris S
1 reviews | Active since May 2021
23 May 2021, 10:07
Harassment from ‘Vodacom Fibre’
For some reason, I have received numerous calls from Vodacom Fibre’s call centre, this despite the fact that I informed the first agent that called me that I am not interested.
After the 5th time of being called, I requested to be informed how vodacom got my details (knowing full well I did not sign up to any offer of theirs), but the agent gave me the run around and hung up. Disgusting from one of SA’s ‘big companies’.
This is harassment!
It is a pity that they amnesty period is still in effect in terms of POPI!
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Vodacom's replyOfficial
23 May 2021, 17:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2021, 17:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team