GK
Gabriel K

1 reviews | Active since Feb 2013

29 Jun 2018, 15:27

Harassment, Errors, Bullying!

Still getting calls and messages about a Vodacom billing error that took place 3 years ago. I've moved to Telkom, but I'm still harassed by collection departments and agents. They've blocked my home loan applications and their mistake has a negative impact on my credit rating.

How can I go about suing Vodacom for bullying individuals? And the time that it cost me?

0
Replies (1)
Vodacom
Vodacom's reply29 Jun 2018, 21:03
Official

Dear customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team