LL
Lario L
1 reviews | Active since Apr 2021
24 Apr 2024, 19:57
HARASSMENT
AND THE VODACOM SP DEVIL STRIKES AGAIN!!!!!!!!!!!!
After they called me back after this post was made, ENSURING ME that everything was solved, their HP Attorneys sent me this message today!!!!
"Improve your credit profile by making payment towards your Vodacom arrears Contact HP Attorneys *** / WhatsApp; *** / email *** Ref HP***"
Gents this ain't funny anymore. I'm on the verge of ********ly (POPIA Act)(Harassment Act) (************ Act) and civilly going forward with this thing!!!! I cannot believe such audacity!!! They are now trying to damage my credit profile!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Apr 2024, 08:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2024, 08:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LL
Lario L's updateReviewer Update
26 Apr 2024, 14:20ATTORNEYS REP**** WITH A MESSAGE APOLOGISING FOR THE MESSAGES FOR PAYMENT, STATIMNG IT WAS A FAULT. I TAKE IT EVERYTHING IS SORTED NOW. THANK YOU TO THE PROFESSIONAL AGENT FROM VODACOM LEGAL DEPT WHO CONTACTED ME. VODACOM NEEDS MORE OF YOUR CALIBER EMPLOYEES.
MATTER SORTED AND CLOSED.
MATTER SORTED AND CLOSED.
LL
Lario L's update26 Apr 2024, 14:20
Reviewer Update
ATTORNEYS REP**** WITH A MESSAGE APOLOGISING FOR THE MESSAGES FOR PAYMENT, STATIMNG IT WAS A FAULT. I TAKE IT EVERYTHING IS SORTED NOW. THANK YOU TO THE PROFESSIONAL AGENT FROM VODACOM LEGAL DEPT WHO CONTACTED ME. VODACOM NEEDS MORE OF YOUR CALIBER EMPLOYEES.
MATTER SORTED AND CLOSED.
MATTER SORTED AND CLOSED.