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CJH H

1 reviews | Active since Apr 2014

05 Aug 2024, 15:00

Harassment and Popia breach! Unacceptable

Be wary of being harassed and non-compliance to Popia. This company phones me multiple times a day to speak to a domestic worker and I have urged them multiple times to remove my number with no luck. I have had the phone put down in my ear multiple times and I’ve called back and insisted my number is removed as I have nothing to do with Vodacom. Many promises and no follow through. I have made it very clear that I did not give any permission to anyone to use my number or contact me and I have furthermore revoked any permissions over the phone but it falls on deaf ears. My next step is to contact the regulator and report Popia breach as well as open a case with the police for harassment. What a nightmare this company is!

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Replies (1)
Vodacom
Vodacom's reply06 Aug 2024, 08:40
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team