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Octavian R

1 reviews | Active since Dec 2017

10 Dec 2024, 14:55

Harassment

Harassment. I keep getting sales calls from Vodacom for additional data, prompted by our usage the consultants say, but I keep declining and for some reason they keep phoning me back. Consistently, different people every time.

At some point I actually considered accepting the offer but the consultants are disrespectful; end phone calls abruptly when I say no. Had one drop the phone in my ear few days ago, just cut the line.

Please stop phoning me.

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2024, 08:06
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team