Harassment

My account was handed over to a firm called Burnard Raaf and Associates. I pay them every month. I however have two issues with them. 1. They keep almost 50% of my payment as their fee and only pay the balance to Vodacom 2. The lady at Burnard Raaf who handles my account is rude and arrogant. I am harassed every month even though i pay regularly. She sends me no less than 5 text messages and countless phone calls every month. When i complain she becomes rude and tells me she will continue because i owe money. Vodacom i may owe you money but your collectors/agencies has no right to harass me every month especially since i make payment. I too have constitutional rights.

Please remove my account from them. I am prepared to make direct payment arrangements with Vodacom