LR
Lee-Ann Rossouw
1 reviews | Active since Jul 2011
14 Dec 2017, 12:38
Harassment
I am being harassed by your automated voice system. I am NOT in arrears. Check your bank statements or get a person to call me so I VERIFY my payment. Stop calling me using a bot!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Dec 2017, 12:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2017, 12:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Dec 2017, 17:23Dear Lee-Ann,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused.
We thank you for bringing the matter to our attention. As per our discussion I have provided feedback and per email the payment is reflecting on your account.
Have a Lovely Festive Season.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Vodacom's reply18 Dec 2017, 17:23
Official
Dear Lee-Ann,
We are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused.
We thank you for bringing the matter to our attention. As per our discussion I have provided feedback and per email the payment is reflecting on your account.
Have a Lovely Festive Season.
Regards,
Vodacom Consumer Website Team
HS
Best regards,