JH
Japie H

1 reviews | Active since Nov 2010

12 Aug 2016, 11:43

Harassing clients through "Unknown" phone calls

<p>I think as a client/customer of Vodacom I have the right to choose when and if I should receive unwanted marketing phone calls from Vodacom. Even more - they should at least have the decency to display a number and not to instrucs staff/marketing sub contractors to dial from computers with the number displayed as "Unknown. I want this investigated and I want to know what will be done to discontinue this practice.</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 12:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team