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Lucua P

1 reviews | Active since Oct 2014

15 Oct 2024, 14:40

Harassing behavior Vodacom

Even AFTER upgrading you still call me relentlessly.

I revoke your permission to contact me in future for any promotions.

Notify per email when contracts are done.

And don't call me about this complaint, use the portal FOR ALL communications.

0
Replies (3)
Vodacom
Vodacom's reply16 Oct 2024, 07:47
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply16 Oct 2024, 10:39
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however have requested the Sales Team remove your number from the data base. Regards Consumer Website Team

Best regards,

LP
Lucua P's update18 Oct 2024, 09:00
Reviewer Update
Thank you for removal off sales list. I will be in contact if I am contacted again