1 reviews | Active since Nov 2019
Harassed for account paid up in full, closed, now reinstated without out my concern and I am forced to pay even if account is not active on vodacom network.
"Vodacom customer I don't care". Even after so many attempts of getting Vodacom to resolve my issue about its subcontracted companies that **********ly stole money from my bank account for charged services I never knew of, Vodacom still wants me to pay for services that they never rendered to me saying it's not their problem. "Customer I don't care" never bothered to investigate my case, let alone to respond to my emails. I get harassed now and then, even after I settled the account paying up to the last cent in 2018 November. I called many times requesting that my account be canceled since it was closed and I was then advised to send an email which I did but to date I still receive calls, smses and threats from Vodacom saying my account was handed over to attorneys which I settled long time ago. The assistant I spoke to today confirmed that he can see that my account was settled in November last year but somehow in January charges were reinstated under my name with the ncancelled number. Never will I sign up for anything with Vodacom and I feel sorry those to call me one day offering their products to me in the name of Vodacom. They will regret ever doing that.
