CR
Clinton R

1 reviews | Active since Aug 2009

22 Jun 2016, 09:19

Harassed by Vodacom Telemarketing

<p>I am constantly being harassed by telemarketing agents calling from ********** . They claim they are from Kantar doing market research for Vodacom, from where they got my details. I recently received a call from them at 8pm at night!!!</p> <p>I have never given Vodacom consent to share my details with marketing companies (in fact I have explicitly declined this on my Vodacom online profile) and I consider this to be a violation of my privacy and a violation of the POPI act. Please attend to this matter.</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Jun 2016, 09:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team