MM
Mandla M
1 reviews | Active since Dec 2015
07 Jun 2021, 18:24
HARASSED BY VODACOM LAWYERS
I have settled my account with Vodacom for R2 491.00 on 16 April 2021 and the company acknowledged through a settlement letter. But, to my annoyance and surprise, I am still being harassed by debt collectors Norman Bisset and Associates over the apparent payment. I have complained to Vodacom about this but it seems nothing is being done to address the situation. This is really annoying.
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Vodacom's replyOfficial
08 Jun 2021, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team