Harassed by Vodacom Debt Collection Agents

I am being continually harassed by debt collection agents on behalf of Vodacom claiming I owe money for a Vodacom account.

I cancelled my contract and converted to prepaid. The cancellation fee was duly paid and I have an invoice stating that I owe nothing further on the account.

Vodacom has the audacity to “hand over” my account to these debt collection agents who are continually harassing me despite being given proof that the contract is cancelled and invoices showing that the account is at zero.

I’m utterly frustrated and angry at having to deal with such ****. It’s a waste of time, energy and effort to continually say the same thing.

The contract is cancelled and the number converted to prepaid. I owe Vodacom nothing and I’m prepared to take this to the ombudsman!