1 reviews | Active since Jun 2015
Harassed and belittled by Vodacom telemarketer
Today at 16:32 I received a call from one of the companies Vodacom use to do their telemarketing. The man whose name I couldn’t hear because he rattled it off so quickly phoned from +27 (31) ********** . He proceeded to try and sell me on Vodacom’s data deal of 2Gig per month for R129 pm for 24 months. I listened to his whole pitch and asked him if he could phone me again early next week so that I can think it over on the weekend. He then didn’t want to accept that and started pushing the offer on to me,saying that why do I want to think it over? I explained very courteously that I’m not sure if I wanted to be locked into a 24 month contract and again asked for the weekend to think it over. He became pushy and kept on questioning why I want to think it over and I repeated my request. He then became very pushy and arrogant,telling me that if I can’t see the value in this deal then Vodacom can’t help me. How arrogant!?!?!!
Vodacom,I don’t appreciate being treated like this when I’m being bombarded with telemarketing and I kindly ask to take my time in considering the offer. This is harassment and unprofessional!!
I was actually interested in the offer but now due to the way this man treated me I’m no longer interested.
People like him give Vodacom a bad name.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
